Privacy Policy

 Effective date: 21/07/25
 
Coastal Remains is a UK-based brand operated under National Anthem LTD. We are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store and protect your personal information when you visit or shop from our website.
 

1. Who We Are
 
This website is owned and operated by National Anthem LTD, trading as Coastal Remains.
Our registered office is located in the UK. Please note, we do not trade from this address.
 
 
2. What Personal Data We Collect
 
When you place an order or interact with our site, we may collect the following information:
 

• Full name

• Email address

• Shipping address

• Payment information (processed securely through Wix Payments and PayPal)

• Any other information you provide voluntarily (e.g. through contact forms)

 
 
3. How We Use Your Information
 
We use your information to:
 

• Process and fulfil orders

• Communicate order updates and confirmations

• Respond to queries or customer service requests

• Improve the functionality and performance of our website

• Send marketing communications (if you’ve opted in)

 
 
4. Who We Share Data With
 
We do not sell or rent your personal data.
 
We may share your data with trusted third-party services for essential business operations, such as:
 

• Wix (website platform and payment gateway)

• Print and fulfilment partners (based in the UK for order processing)

• Payment providers like PayPal and Wix Payments

• Legal or government authorities, if required by law

 
 
5. How We Store and Protect Your Data
 
Your data is securely stored using encrypted servers provided by Wix and our trusted payment partners. We only retain your data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
 
 
6. Your Rights (UK GDPR)
 
As a UK customer, you have the right to:
 

• Request access to the personal data we hold

• Request correction of inaccurate data

• Request deletion of your data (in certain cases)

• Object to processing for marketing purposes

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 
To exercise any of these rights, please email us at hello@coastalremains.com.
 
 
7. Cookies
 
We may use essential cookies to ensure the site functions properly. If we implement analytics or third-party cookies in the future (such as Google Analytics), we’ll update this policy and provide opt-in consent options where required.
 
 
8. Policy Updates
 
We may update this Privacy Policy from time to time. The most recent version will always be posted on this page, with the effective date clearly noted above.